When Outsourcing Goes Bad

Some outsourcing mistakes can be very costly:

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If you’ve been in the pharmaceutical training/communications/marketing/sales industry for any length of time, you’ve witnessed some expensive mistakes working with outside agencies and vendors.

But it doesn’t have to happen to your department. A one-day training course on Vendor and Project Management is just what’s needed to make sure your staff is vendor-ready.

Most client-vendor failures occur because of: 1) lack of process; 2) bad communications; 3) poorly-managed expectations. These are all fix-able issues (with the right approach). We teach that right approach.

Coming up in December is the next edition of the acclaimed 1-day Successful Vendor Management workshop, co-sponsored by SPBT and Impactiviti. Just sign your trainers up via the SPBT site, and make sure they’re equipped for a vital part of their job (and future career).

Most people learn about vendor and project management the hard way – through costly mistakes. Far better to equip your department with the tools and procedures that will ensure success!

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Running Out of Bandwidth

As I talk to many biopharma/medical device training directors, a common theme emerges over and over again.

Everyone’s out of bandwidth.

Headcount reductions in the training department have been a regular feature for the past few years in most companies. But somehow, the number of regular tasks and new initiatives doesn’t seem to go down. Only up.

I hear a lot of stressed voices.

Since I work a lot with vendor recommendations, outsourcing comes up frequently – but how do you outsource major training functions? We’re used to outsourcing the development (and/or delivery) of some specific training programs – but will we need to go further because of the chronic need for more bandwidth?

What do you think?

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