Personalized Outsourcing

One of the great leaps forward we’re seeing in healthcare is the emergence of personalized medicine. By sequencing the DNA genome, and determining which drugs will be a best “match” for the affliction, we increase the probability of an effective treatment.

Did you know that that approach works with choosing vendors, too?

When you call on Impactiviti to help you select optimal vendors, we invest the time (as an objective third-party) to get to know you and your challenges. Then we provide you with recommendations for one or more hand-selected vendor/partners based on your need. Since we only partner with top-notch providers, you increase your probability of successful outsource experience dramatically.

You pay nothing for this service (that’s right – no paperwork to fill out with your Strategic Sourcing folks – just call us!). Our partners pay a referral fee only if and when you are engaged in successful work together. Everyone wins.

Of course, you can still find vendors the hard way. But, is that the best use of your time when you still have a day job?

Instead, ask Steve!

Image: FreeDigitalPhotos.net

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Impactiviti is the Pharmaceutical Connection Agency. As the eHarmony of sales/training/marketing, we help our pharma/biotech clients find optimal outsource vendors through our unique trusted referral network. Need something? Ask Steve.

Learn more about us here.

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On-Boarding

I’ve talked to lots of professionals over the years about on-boarding new colleagues (particularly, training managers and brand managers).

There are commonly a couple of holes. Maybe you can think of others beside the two I’ll mention below:

1. Project/Vendor Management – this is such a huge lack that I give in-house workshops (see outline) to help new (and not-so-new) training managers learn best practices. Since these new hires typically come out of the field, they have no background and skills in this important area – and tend to learn by the costly trial-and-error method. The consequences are often quite disruptive, both to the department and to vendor/partners. In fact, I’ll be starting to give these as public workshops (4x/year) in conjunction with SPBT in the fall.

2. Brand Manager Launch – there are whole new sets of skills and practices needed for those who move over to the marketing side, and again, one of the common methods of on-boarding is a shove into the deep end of the pool. It can take 2 years to get someone competent in the basic skills – what if that could be dramatically reduced by a focused on-boarding/mentoring program for the first few months? I’ve recently helped a uniquely qualified consultant design such a business model because this is such a vast, and unmet, need.

What are some other on-boarding needs that you’re identified? I’m all ears (stevew at impactiviti dot com) – one of my goals is to keep finding gaps like this and providing solutions. Having a network where we share ideas and make targeted recommendations is our best way to elevate all of our professional endeavors!

Image: FreeDigitalPhotos.net

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Impactiviti is the Pharmaceutical Connection Agency. As the eHarmony of sales/training/marketing, we help our pharma/biotech clients find optimal outsource vendors through our unique trusted referral network. Need something? Ask Steve.

Learn more about us here.

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Doing Healthcare in Haiti

This week, I returned from another trip to Haiti – and this time, I was privileged to be part of a medical team going out to (mostly) rural areas to treat people who rarely see a doctor.

My role was to help with pharmacy, provide muscle, and work on logistics. And take a lot of pictures, of course. Once again, it was quite a learning experience.

Some things are better seen than told, so here is a (captioned) photo set on Flickr of the trip, including a few brief video snippets. Enjoy!

From someone immersed in the pharma/healthcare world, here a few brief observations:

1. The people – especially nurses and doctors – who provide care for all of us, and especially those in very needy lands, deserve our highest respect. I was in awe watching my team members in action.
2. Azithromycin and Erythromycin are not the same. I got a taste of the care needed to prevent prescription errors. In a fast-moving situation with language translation also involved, this was challenging at times.
3. Rural, developing-world medicine faces different issues than we normally think about. Worms. Scabies. Infections. Lack of history and/or context. Bad water. Basic hygiene.
4. The need in Haiti is vaster than can be described. In my two trips there, I’ve only seen a sliver of the island. You can’t feel useless there.
5. Cultural differences can be complex. But smiles and love are universally understood.

Will I go back? Most likely. It’s a rare privilege to be able to do this – your support of my work here at Impactiviti actually provides me with the freedom to do outreach in Haiti, and to bring back awareness of the needs of our neighbors in the Caribbean. Thanks for all of your encouragement during these endeavors!

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Impactiviti is the Pharmaceutical Connection Agency. As the eHarmony of sales/training/marketing, we help our pharma/biotech clients find optimal outsource vendors through our unique trusted referral network. Need something? Ask Steve.

Learn more about us here.

Read Full Post »