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Well, that was fun.

DFDidn’t I tell you Nashville was a pretty awesome city? And, judging from the smiles on many faces during last week’s LTEN Conference, I think we all had a good time.

In fact, I’ll be selfish here and put in my vote that we do this conference every year in Music City!

As David Fortanbary put it in his brief tutorial on southern-speak, hopefully we all got “afar” (a fire) lit under us to fuel the rest of this year’s training activities.

OLandThe venue, Gaylord Opryland (more a self-contained city than a hotel!), was quite a source of amazement, and I heard regular references to people “getting their steps in” each day without really trying. Not that the exercise was going to reduce any waistlines, because the eating in Nashville – well, if you were there, you know.

There was music, of course – lots of it. And, there was the largest attendance in LTEN history. So all the ingredients were in place for a fantastic conference experience.

S and A

This year, we had three inspirational keynotes – each of them moving in their own way. Melissa Stockwell (Army veteran, Paralympian, and unabashed patriot) told her story about overcoming disability – actually, pushing forward to exceptional victories – after losing a leg to an IED attack in Iraq.

MelissaS

Filmmaker and funnyman Eric Saperston gave a fascinating account of his shoestring voyage across the U.S. in an old VW bus, interviewing successful people and sharing lessons along the way. My favorite quote from him, about his schooling achievements: “I was in the half of the class that made the top half possible.” :>)

EricS

Personally, I was most fascinated by the thought-provoking message of Frank Barrett, who shared vital life lessons that can be extracted from the world of jazz music. As someone who tends to stick to the sheet music, his perspective on learning to improvise, and allow our competency to rise to the surface in a free-flowing environment, was refreshing and challenging.

F barr

This year, I want to far fewer workshop sessions than usual – much of my time was spent in one-on-one interactions with both clients and vendor/partners. But I thoroughly enjoyed what the group from Merck (Jennifer Iannetta, Carla Buono, Tyrus Barker, Alina Tudor) presented about their evolving trainer on-boarding program – a topic that is a deep concern of my own.

Merck

(in fact, it’s such a concern that I released this video just before the conference. Take 90 seconds and let’s see if we can eliminate Training Project Malpractice!)

There were a number of sessions on global training, a topic of growing concern that I’m glad is being addressed:

GlobalPanel

(pictured here: Chris Platanos of Alexion; Lindsay Kirsch; Alison Quinn of BMS; Trey Morton of J&J; Jamie Capistrant of Smiths Medical)

A JusticeOn the last day of the conference the popular 15-minute LTEN talks were a great way to wrap up the speaking portion, with excellent and provocative addresses by Will Thalheimer, Rob Toomey, Mark Hood, and Angela Justice (pictured here) who heads up Learning at Biogen.

What about the networking and social events? Excellent, of course. Plenty of good southern food and drink. And lots of time to mingle, including extended times in the exhibit area (aka Learning Village).

There was a great collection of vendor partners in the exhibit hall and, by and large, the feedback I was getting throughout the conference was positive regarding the foot traffic, and the quality of the interactions.

Exhib

The conference mobile app was well-utilized once again this year, and Mary Myers of Bayer (current President of LTEN) was ever present in the social stream, even when trying to catch dollar bills at the Red Nucleus booth:

ConfApp

Congratulations to all those individuals and teams that won LTEN Excellence awards – there was a record-setting number of entries and, here on the LTEN website, is the list of winners and a couple of great pictures.

This was my 21st LTEN conference, and one of my favorite aspects is the face-to-face renewal of ties with so many quality professionals who have been in the industry for years. I love brainstorming (and joking around) with the many deeply-experienced vendors who work so hard to provide quality training for our clients. And getting to introduce people to each other is one of my favorite activities throughout the year, but especially at the conference.

vets LTEN

(pictured: David Purdy, Garry O’Grady, Sue Iannone, Derek Lundsten, Pam Marinko)

Let’s see, what else? Well, the LTEN staff did a marvelous job orchestrating the event once again. The Best Hugs award definitely goes to Miki White, because – well, she gives awesome hugs (and we hug a lot here in Nashville…). Some of the attendees had the opportunity to go downtown and experience Predator madness, as hockey’s Stanley Cup playoffs were occurring alongside our conference dates. I saw plenty of uploaded pictures of people enjoying Nashville’s lively spread of honky-tonks and restaurants, and I heard more than a few amazed expressions about how friendly everybody is around here.

So, I hope all y’all come back soon. Next year we’re in Phoenix again, but let’s not wait so long to do this again here in Music City!

P.S. LTEN has posted a nice 4-minute video summary of the conference on YouTube – don’t miss it!


Impactiviti helps fix all levels of “malpractice” between life sciences trainers and outsource vendors. From providing targeted vendor recommendations, to the unique on-demand Best Practices in Project and Vendor Management workshop, Impactiviti has been the go-to resource in this industry for over 11 years. Steve Woodruff is known as the unofficial Mayor of LTEN.

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Malpractice. I’m on a mission to stop it.

Specifically, the malpractice that happens when unprepared trainers are put in charge of managing projects and vendors.

You can help me stamp out training malpractice! Here’s how…

By and large, people do not join our training departments with these skills already developed. That’s where Impactiviti comes in.

We set you, and your department, up for success by providing training and consulting services to implement best practices in vendor and project management.

Here are our unique offerings to set your department up for success:

  • Focused workshop on Best Practices in Vendor and Project Management, imparting the skills and knowledge necessary to transition from field sales, to effective training management and collaboration (coming soon – on-demand eLearning version!)
  • Targeted vendor recommendations – we talk about your needs, and I identify (through the Impactiviti network) the ideal vendor(s) to consider.
  • Vendor Optimization/Alignment Consulting – see this post about the benefits of a strategic “reset” of your vendor roster.

So, call me and let’s talk (973-947-7429). There is no charge for discussing your training needs, or for receiving vendor recommendations. I can explain more about how that works when we talk.

Let’s set your people up for success!

GlenD

Also on the blog: Tossing Trainers into the Deep End of the Pool

If you’re attending the 2017 LTEN Conference in Nashville next week, I have some downloads to suggest to you to make your visit even more productive!

(and, I want to say “hi” while you’re there – scroll down to find out how!)

  1. You definitely want to download the LTEN Conference app – this is your key to on-the-spot updates and networking. Best way to maximize your time at the conference – here are all the directions.
  2. The Gaylord Opryland complex is massive, but you can now use your mobile device to navigate around so you don’t get lost. Here’s the link to Gaylord’s Wayfinding app.
  3. LTEN has launched a SocialLink platform for your networking use year-round. If you’re an LTEN member, login at the l-ten.org website, and go here – sign up at LTEN SocialLink (under Community)
  4. There’s a lot to see and do here in Music City, and if you’re going to have a bit of spare time during your trip, I’ve prepared a little Visitor’s Guide for you to download.

Guide to Nashville 

LTEN Guide

This brief document highlights some suggested places to visit, both downtown and elsewhere. Especially if you’re going to spend one or more free days in town either before or after the event, you definitely want to grab a copy!

Need vendor advice while at the conference? I’ll be your guide! Be sure to say “hi” during the Monday evening reception – to make it easy to find me, I’ll hang out right about here most of the time that night:

At Exhibits

Oh, and one more thing – bring lots of your business cards! Over the years, I’ve heard it so many times: “I’ve run out of cards!” There are prize drawings, there are peers you’ll meet, there are vendors you’ll want to keep in touch with. Whatever amount of cards you think you’ll need – double it!

Stephen Covey was right. When it comes to strategy, sales, life, just about everything – we must define our destination if we intend to get there!

Project Management? Absolutely so. How can you succeed if you don’t have a clearly-defined outcome? One of the very first steps in successful project management is clear definition….what’s the Point B?

PointBPrinciple

In my Best Practices in Project and Vendor Management workshop (geared very specifically toward Life Sciences trainers), this is one of the very first points we emphasize. Project Management is a pro-active process of moving an initiative forward to a clearly-defined goal.

  • You need to be pro-active
  • You need to have a clear goal (business outcome)
  • You need an effective process to get there

This is one of the main differences between successful, and ineffective, project management.

Let’s talk about bringing these best practices to your training department (now available either on-demand/on-line, or as a live facilitated workshop!)

Reach out to Steve Woodruff, President, Impactiviti: AskSteve@impactiviti.com

Also on the Impactiviti blog: 5 Compelling Reasons to Provide Project Management Training

I’m looking forward to welcoming you to the warm and lively city of Nashville during the upcoming LTEN conference in June!

There’s a lot to see and do here in Music City, and if you’re going to have a bit of spare time during your trip, I’ve prepared a little Visitor’s Guide for you.

Guide to Nashville 

LTEN Guide

This brief document highlights some suggested places to visit, both downtown and elsewhere. Especially if you’re going to spend one or more free days in town either before or after the event, you definitely want to grab a copy!

Looking forward to seeing you soon!

You’re evaluating vendors for your training projects, and it’s a little bit bewildering, no?

So many providers, so many mixed messages. Who is best?

Well, that’s one reason why Impactiviti is here – to help life sciences clients identify and select the best vendors. You can call us and get targeted recommendations at any time (it’s free!). But also, I train you on how to evaluate, select, and manage vendors.

Here’s one of the key practices you want to implement – finding the vendor “sweet spot.” This brief video explains:

Contact us at Impactiviti (AskSteve@impactiviti.com) to learn about how you can implement best practices in vendor and project management.

 

It’s safe to say that we all want to be set up for success – including the employees we manage.

And the best providers (vendors, consultants, etc.) want to set their clients up for success. Your success is their success.

Speaking of vendors – are you setting your department up for success when it comes to collaborating with outside providers?

success

After 20+ years in the life sciences commercial training marketplace, I’ve seen some great successes (and some dismal failures) when it comes to client-vendor relationships and projects. Many of the failures are avoidable, and can be traced to four basic practices:

  1. Selecting the wrong vendor for the project.
  2. Lack of clear definition of the project – goals, process, resources, deliverables.
  3. Lack of training on appropriate project management skills.
  4. Lack of collaboration skills working with internal and external (vendor) stakeholders.

By and large, people do not join our training departments with these skills already developed. That’s where Impactiviti comes in.

We set you, and your department, up for success by providing training and consulting services to implement best practices in vendor and project management.

Here are our unique offerings to set your department up for success:

  • Focused workshop on Best Practices in Vendor and Project Management, imparting the skills and knowledge necessary to transition from field sales, to effective training management and collaboration (coming soon – on-demand eLearning version!)
  • Targeted vendor recommendations – we talk about your needs, and I identify (through the Impactiviti network) the ideal vendor(s) to consider.
  • Vendor Optimization/Alignment Consulting – see this post about the benefits of a strategic “reset” of your vendor roster.

So, call me and let’s talk (973-947-7429). There is no charge for discussing your training needs, or for receiving vendor recommendations. I can explain more about how that works when we talk.

Let’s set your people up for success!

GlenD

Steve Woodruff, President, Impactiviti

Also on the blog: Tossing Trainers into the Deep End of the Pool