I’ve made the case in the past that one of the secret ingredients missing in most training organizations is having someone in place to head up Operations.
And a big piece of that is bringing on real project managers (not just rotational sales trainers thrown into the lion’s den of managing projects).
Here’s a good start – Takeda’s recent posting for a project management position:
If every biopharma training dept. had the right kind of person occupying a role like this, I guarantee that the savings realized would far exceed the salary expended.
From an industry reader, via email:
I have held this role and believe it is a necessary
function. There are so many moving pieces, particularly
in companies that have multiple products and therapeutic
areas to manage. However, often times people apply
and are hired for these roles that are not PMP certified,
but well experienced in training and development. That
is not the right skill set for this role, and can be a very
frustrating situation for the individual and company. The
habit is to hire someone who is training-oriented, who
has carried the bag and been successful managing teams.
People who are truly PMs are wired differently, are very process
and tactically focused, they are organizational in scope and
usually task oriented.
(that last sentence is a very critical point! -SW)