The Training 2007 Industry overview. Want facts and figures, pie charts and practices? Here it is (free download).
Perhaps you heard about Starbucks’ unusual step of closing all stores last week for 3 hours, in order to re-train employees. Here is a quick video summary from the Masie Center about what this headline-grabbing move was all about.
Ever made a mistake? I did – once*. Here’s an encouraging post from Keith Ferrazzi about getting up again after a mess up.
*past performance no guarantee of future results