Successful Vendor Management - Communications

I give a full-day public Successful Vendor Management workshop quarterly for my pharmaceutical audience. These principles, however, are universal for all client-vendor relationships. So, for my readers, I’ve decided to capture some of these practices in one-minute videos.

Here is the second principle: Spell out, up front, what your communication style and expectations are:

Give it a listen:

Never assume that people have the same needs and desires for project communications. Talking about it up front can save a lot of irritation and aggravation downstream!

(First principle: Be Realistic)

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Impactiviti is the Pharmaceutical Connection Agency. As the eHarmony of sales/training/marketing, we help our pharma/biotech clients find optimal outsource vendors through our unique trusted referral network. Need something? Ask Steve.

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